JJ and I started work on the website forum way back in Jan 2010,
and after some mad months of panic and hectic late night working
we had managed to load all of our then current HowTo's etc into it
in time for the grand launch on 1st April of the same year.
(April Fool's or what ?)
Since then we have seen it grow and grow, with new Categories being
added by us as n when they were needed. As it is now, the list of
topics/sections that we currently have already means that users have
to scroll down to view them all....and, believe it or not, that is not good,
according to a lot of research. Adding more categories is therefore not
really an option.
(Forums; for the uninformed; are not like Windows. You cannot have
folders upon folders, with sub folders upon sub folders ad infinitum.)
Yes, the forum does have a few minor shortcomings (very few in fact),
but it works, and works well I'd say. We have discussed 'upgrading'
the exisiting forum to a later version, but it would require a lot of
testing. But that in itself is an issue.
We do not have the luxury of a 'test' system.
We do not have anyone with time to spare to test it.
We did upgrade once before in the early days, and we lost the lot !
(thankfully we had done a back-up, and were able to roll back the
program/aplication and load the back-up data !)
What we have runs and works without any issues/problems, so...
why try to fix something that isn't broken ?
What about a change to a new forum 'program'.
That costs money, plus if we ever did change the 'software' it would take
a tremendous amount of time, work and energy to test it before we could
'release' it. (Consider the nightmare if it went wrong!)
The main thing is, the forum is free to all members, it is a 'neutral'
forum as we do not entertain direct or even indirect advertising.
That has always been the case, and will remain so unless or until
it becomes a neccessity to have advertising. We'd rather not.
So what about more 'childboards'...?
I had seriously thought of adding more 'childboards' within categories,
such as within Lighting. But, if I did create new childboards, say on the
lines of 'Interior Lighting' and 'Exterior Lighting', then the main/starter
or header that is currently used for 'general' questions for all the
lighting queries etc would no longer be used as the questions would
be posted by members into the Interior Lighting and Exterior Lighting.
The main category 'section' would therefore be empty and it would be
a complete waste of a section on the forum !
But....the other factor is that there is a control 'protocol' in the forum
that only allows the childboards to be seen by members.
The main/general board of each section can be seen by anyone,
so if it is empty, the non-members have nothing to see/read, and
believe it or not, by having posts in there encourages non members
to join up ! Why ? Because they see and read similar questions to
the one's they may have, and they soon realise the answers are
here...AND that we have 'HowTo' guides that they can see/use
to fix their cars as there are no workshop manuals available...but
only if they join the forum. (The bonus for them is that it is free !)
Re: a new 'Quick' Q&A or FAQ section...
I'll look into this, but do not expect anything overnight.
It will require a lot of time and effort, AND...it will also need
more time and effort as it goes along as JJ and myself would quite
possibly have to checking and adding links to various posts that
are already on the forum ! (see 'what we do' further down)
However, IF the SEARCH function/facility was used properly,
then anyone should be able to find what they are after...but that is
only IF the right parameters (word or words) are used. Ok, that's
easier said than done, especially if English is not your native language.
(Example:- the plastic panel under the front of the engine bay...
we in England would call it either an 'undertray', or 'a splash guard',
or an 'engine compartment shield'. But in Germany..MB call it an
'anti-noise capsule' ! ! It sure gets complicated, right.)
What the Admin 'twins' (myself and JJ) do....
JJ works full time and has a family. As for me; I may be retired;
but even I find mself spending 2.5hrs or more a day on here !
We both check and authorise the new member applications, we
monitor posts, merge and split posts when required, delete old
sold/for sale items as well as sending chaser PM's or emails to
sellers etc to see if old items are still 'available', as well as all
the other emails and PM's we get, plus trying to organise events
etc etc etc. And then there's also various people/businesses
we get in touch with to try to oranise group deals, printing of forum
stickers, as well as trying to extract/squeeze info out of tradesmen
and 'indies' so that we can answer members questions (if necessary)
or for info to update/add to the HowTo guides that we have or new one's
we are trying to compile.
Basically what we do is like a full time job, except we don't get paid !