The fuel tank query is curious. The user manual indicates that there may be either a 28l or 35 litre tank, including 5 litres reserve. Doing my best to do Smart's work, I gather that the German new series ForFour Smarts have a 28l tank and all of the UK models 35l. My tank was confirmed by the garage as being 35l; they finally tested it, when checking the fuel gauge, rather than just looking at the spec. sheet. (My observations would have been quite within the bounds of a 28l tank, although that would have made the tank questionably small for my use.)
Now I am not trying to be pedantic and I do not go looking for problems, but sometimes something appears odd -in this case why the tank only took 10 litres to full from half full and 20 litres from almost empty. So, 'if all else fails, I read the manual' as I may be doing something wrong. The manual says ' Insert the filler neck of the fuel pump nozzle all the way into the tank and refuel. Only fill the fuel tank until the pump nozzle switches off. The fuel may otherwise leak out. Overfilling the fuel tank can damage the fuel system....'
To me the key point is 'all the way' and the filler nozzle/ dispenser does like to sit in all the way. I assumed that the end of the nozzle would therefore be above roughly the top of the tank, but I think it may be well below the top. The diameter of a fuel dispenser is fixed by standard, so we don't -hopefully - put diesel in petrol cars, etc. Is the length of the nozzle also subject to the or a standard? Searching last night I got as far as UL 2586 being the standard, but I do not want to have to pay several hundred pounds to read it.
So if the end of the nozzle/ dispenser is below the top of the tank and overfilling may damage the fuel system (thanks, again, Alex for the reason) what is full and what is overfilling? I would say that all my previous cars -an English car (-OK, I admit it, we bought an Allegro a nightmare ago), golfs, Mercedes, Smart ForTwo, the top of the tank was seemingly a long way below the reach of a filler dispenser.
Interesting to a retired engineer (electronics)
(Btw, just to repeat, I am not trying to be pedantic or imitate Victor Meldrew; it is the damage to the fuel system that raised my concerns. Even I can spot overfilling so that petrol comes out on the forecourt.)
I will be interested to see what comes back from Smart; perhaps just a simple change to the User Manual.